© 2019 by YOUNG WORLD ENTERTAINERS

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CUSTOMER CARE

 

Have any questions or concerns? We’re always ready to help! You can chat with us, click on the chat link below, 

Call us at 754-800-8498 or send us an email at sales@youngworldent.com

FAQ

 
How do I track my order?
 

Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.

Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.

 
What is your returns policy?
 
NO REFUNDS/EXCHANGE ONLY 
You may return defective items, items damaged at the time

of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived.

How do I return an item?
 

You can return your item to the return address provided on your package. You can contact us and we will assist you with your return.

How can I contact your couriers?
 

Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice. Please note, some items may require a longer ship-out and/or delivery timeframe.

 

 

Do you provide International delivery?

 

Currently offers international shipping. The delivery timeframe may vary according to the destination and the shipping option you selected at when you place your order.